Privacy Policy

The information below provides details about our privacy policy and we ask that you take the time to read it.

Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how we collect, use, store, and protect your information when you use our Cloud-Based WhatsApp Marketing Software and related services. By accessing or using our platform, you agree to the practices described in this policy.


1. Information We Collect

When you use our software or website, we may collect certain types of information.

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Account login credentials

  • Billing or payment information

Technical Information

We may automatically collect certain technical data such as:

  • IP address

  • Device type

  • Browser information

  • Login timestamps

  • Usage activity inside the software

Contact Data Uploaded by Users

Users may upload customer contact lists or phone numbers into the platform to send marketing messages.

This information is stored only to allow the software to function properly.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our software services

  • To process subscriptions and payments

  • To improve software functionality and user experience

  • To provide customer support and troubleshooting

  • To send important service notifications or updates

  • To monitor and prevent misuse of the platform

We do not sell, rent, or trade personal information to third parties.


3. User Data Responsibility

Users are fully responsible for the data they upload or use within the platform.

By uploading contact lists or sending messages, you confirm that:

  • You have obtained proper consent from recipients

  • Your use of the data complies with applicable laws and regulations

  • The contacts uploaded belong to your business or marketing permission list

We are not responsible for how users collect, manage, or use customer contact data.


4. Admin Access to User Accounts

To ensure proper operation of the platform, authorized administrators may have the ability to access user accounts through the system admin panel.

Administrative access may occur for the following purposes:

  • providing technical support

  • troubleshooting user issues

  • maintaining system stability

  • performing updates or maintenance

  • investigating misuse or violations of platform policies

All administrative access is limited to authorized personnel and is used strictly for operational or support purposes.

We do not access user data for personal use or unauthorized purposes.

By using our software, you acknowledge and agree that administrators may access your account when necessary to provide support or maintain the service.


5. Data Security

We take reasonable technical and organizational measures to protect user data from unauthorized access, misuse, or disclosure.

These measures may include:

  • secure servers

  • encryption practices

  • restricted administrative access

However, no digital platform can guarantee absolute security, and users provide data at their own risk.


6. Third-Party Services

Our platform may use third-party services for certain operations such as:

  • payment processing

  • cloud hosting

  • analytics tools

These services may collect or process certain data according to their own privacy policies.


7. WhatsApp and Meta Disclaimer

Our software is not affiliated with, endorsed by, or officially connected to WhatsApp or Meta Platforms Inc.

Users must comply with WhatsApp policies and guidelines while using the software.

We are not responsible for any WhatsApp number bans, restrictions, or limitations that may occur due to user behavior or WhatsApp policy updates.


8. Data Retention

We retain user information only as long as necessary to provide services or comply with legal obligations.

Users may request deletion of their account and associated data by contacting support.


9. Cookies and Tracking

Our website or platform may use cookies and similar technologies to:

  • improve user experience

  • maintain login sessions

  • analyze platform usage

Users may disable cookies through their browser settings if they choose.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the updated date.

Continued use of the platform after changes indicates acceptance of the revised policy.


11. Contact

If you have questions about this Privacy Policy or your data, please contact our support team through the official support channel provided on the platform.